Return Policy Page

At SS TIFIN, we strive to provide our customers with the best culinary experiences. If, for any reason, you are not satisfied with your order, we have a transparent refund policy in place to address your concerns.

Order Cancellation by Customer:

1. If you wish to cancel an order, you must do so within a reasonable time before the scheduled delivery. Cancellations made after this time may not be eligible for a refund.
2. Refunds for canceled orders will be processed promptly, and the amount refunded will exclude any applicable fees or charges.

Order Issues:

1. If you receive an order that does not meet the promised quality, is incomplete, or arrives significantly late, please contact us immediately.
2. We will investigate the issue and, if validated, provide a full or partial refund, depending on the circumstances.

Payment Discrepancies:

1. In the event of a payment discrepancy or unauthorized charge, please contact us within 30 days of the transaction.
2. We will review the issue and, if found valid, refund the disputed amount.

Refund Processing:

1. Refunds will be processed using the same payment method used for the original transaction.
2. Processing times may vary depending on your payment provider, but we aim to complete refunds within a reasonable timeframe.

Exclusions:

1. Refunds are not applicable for issues arising from customer allergies or dietary preferences not communicated to the seller.
2. Refunds will not be provided for dissatisfaction due to taste preferences or subjective factors.

We are committed to addressing your concerns promptly and fairly. Your satisfaction is our priority, and we appreciate your trust in SS TIFIN. If you have any questions or require assistance regarding refunds, please contact our customer support team.